Optimal Support Services for ISVs & Enterprises
Calsoft’s Product Sustenance & Support Engineering team acknowledges the importance of time and efforts towards business-critical processes and has been managing and supporting product lines for some of the leading companies across the globe. We also provide L1, L2, and L3 product support, sustenance engineering, and migration services, enabling you to focus your limited resources on innovation, customer acquisition, and new product development.
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Technology Coverage
Storage | Maintenance, Backup & Recovery, Capacity Planning, Disaster Recovery, and more |
Virtualization | L2 & L3 Support, Maintenance, Documentation, End of Life Management, and more |
Networking | Performance Management, Integrations, 24×7 NOC/L1 Support, Maintenance, and more |
Cloud | Backup & Recovery, SaaSOps Support, DataOps Management, and more |
IoT | Firmware Updates, 24X7 Customer Support (L1- L3) for Device Management Monitoring, Security, and Application Monitoring |
AI/ML | Process automation, AIOps, DevOps, AI Workload Management, Backup & Recovery, Code optimization, and more |
Industry Coverage
ISVs | Modernization Services, SaaSOps, Mobile Enablement, and more |
Data Centers | Infrastructure Management, Application Management, Monitoring & Compliance, ServiceNow Integration, and more |
Networking & Telecom | L2 & L3 Support to NFV, SDN, V-RAN, SD-WAN; Data Analytics; NOC Support; and more |