Calsoft was engaged by the customer for developing a ServiceNow integration plug-in for ITSM requirement. The engagement primarily involved providing:
The engagement primarily involved:
ITSM capabilities to Cytomic Orion through ServiceNow
Full control to end user to define incident creation criteria
Complete incident summary and analysis with report in the dashboard
Mapping between incident and inventory allows impact analysis of the fault
Automatic alerts fetch mechanism through polling
Our Latest Success Stories
We developed an AI code generator using GPT 3 and GPT 4 that was a game-changer for our CSP customer, with numerous groundbreaking ideas for...
With the ever-increasing 5G adoption by telco companies and their plan to scale up their operations by deploying 5G core functions on the public cloud,...
Calsoft recognized the need for an innovative solution and stepped in to empower contract managers. We have developed a cutting-edge platform powered by GPT technology,...