ITSM Support

Calsoft engaged with an IT company for an ITSM Support project that includes ServiceNow Upgrade, L2 & L3 level support for bug fixing and Change Management, SLA Configurations and automating some ServiceNow Request.

Upgrade to latest platform version helped customer to be in sync with latest feature.
Automation of catalog items helped to reduce time and cost required for support and other admin activities.
Improved performance with limited resources.

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Platform for Contract Review

Calsoft recognized the need for an innovative solution and stepped in to empower contract managers. We have developed a cutting-edge platform powered by GPT technology,...