The client managed a large converged infrastructure platform powering telecom and enterprise environments. Over time, uneven firmware cycles and version drift created instability and frequent escalations. Maintenance relied on manual upgrades, delaying fixes and increasing operational risks. 

Solution 

Calsoft built a long-term sustenance model to streamline upgrades, automate patching, and align component versions. 

• Automated firmware updates with uniform rollout 
• Continuous validation integrated with CI/CD pipelines 
• Version and dependency alignment across modules 
• 24x7 L3 support for escalation management 

The engagement ensured consistent platform performance, reduced downtime, and strengthened compliance.