Digitization has prompted an increasing number of telecom subscribers to expect more modern and automated service delivery and support from their telecom operators. Another challenge for telcos is that – with this growth, the complexity in network operations and management is also increasing. To keep up with the competition in the telecom market and tap into the dynamic revenue stream generated with this change, telcos need to modernize their operations support systems (OSS) and business support systems (BSS).
This modernization will involve adoption of cloud-native software development that will deliver various OSS/BSS systems in an automated and quick way to launch new services along with CAPEX and OPEX savings. Cloud-native development involves breaking monolithic OSS/BSS to microservices that will enable features such as agility, decentralized governance, continuous delivery, security, and scalability.
This eBrief will focus on the key aspects to consider while modernizing OSS and BSS systems and how they can be transformed into microservices architecture.
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