ServiceNow is a leading ITSM platform adopted by many enterprises to manage their assets in various departments. It enables enterprises to provide services based on tickets and alerts from different departments. Threat detection and response is crucial for enterprises to keep their internal digital assets secure. Nowadays, we can leverage machine learning techniques to identify malicious activities around enterprises assets and take action before malware breaks into systems. By integrating with security products and solutions, ServiceNow can extend the security efforts for automated alerts, ticket raising, and incidence response.
In this eBrief, we have discussed the capabilities of the ServiceNow platform for security integration and how security platforms can be configured with ServiceNow for this purpose.